Hi Fernando,

Thank you for your purchase. Please note that we proudly stand behind our products, and offer a two-year manufacturer’s warranty on all replacement parts, from the original date of purchase. As it appears that your vanity was originally purchased beyond that timeframe, any replacement parts are subject to a replacement fee.

If you feel that there is a mistake, please contact us at support@ikouinc.com so that we may further assist you.

Thank you,
Ikou