Last Updated: March 1, 2021
This website at [www.ikouinc.com] (the “Site”) is designed to provide you with information about Ikou Inc. (“Ikou”, “We”, “Us”) and our products that you may buy directly from Us by ordering them from this Site.
The Personal Information We Collect and Use When You Visit the Site
Information You Provide to Us
When you visit the Site, Ikou collects the personal information that you provide directly to us when you use the Site to, for example:
We collect this information through the online forms posted on the Site.
We use your personal information for the purposes for which you provided it to Us. For example, when you purchase a product and schedule a delivery, We use your address in order that We may fulfill your order, and your telephone number and/or email address to contact you regarding any updates about your order.
Similarly, We use your contact information to respond to your inquiries and provide you with the information that you have requested about our products and/or company. This contact information is also used when you register your product warranty information so that We may communicate with you about warranty-related matters, such as coverage and claims, as well as to send you our product communications in response to your registration for our subscription services.
Information Collected Automatically
Web servers automatically collect certain information about a visit to a website, including your Internet Protocol (“IP”) address. IP addresses are unique numbers assigned by Internet Service Providers (“ISPs”) to all devices used to access the Internet. Web servers automatically log the IP addresses of visitors to their sites. The IP address, on its own, may not identify you, but can do so when combined with other data automatically collected when you request a web page, such as the name of the page you visited and the date and time of your visit.
Disclosure of your Personal Information
Unless required by law, We do not disclose your personal information to any organization that has no relationship to Ikou.
In certain cases, We retain the services of third- party service providers (“third parties”) to assist Us in the management of the Site and the delivery of our products and services from the Site. When these third parties require access to your personal information in order to provide Us with such services, We may transfer to them the minimal amount of your personal information that is necessary so they may deliver their services to Ikou.
“Cookies” are an example of “digital markers”: a small file placed on your computer by a website that you visit. They are stored there so that the web server can remember certain pieces of information about you and make your visit easier so that you do not have to re-enter the same information every time. This information is used by the web server during the same or another visit to the website.
Cookies on the Site are used in other ways to make your browsing and shopping experience easier, allowing you to locate products that you have previously considered without having to conduct a new search, maintaining information in your cart if you are not yet ready to complete your order, maintaining your “Wish List” and having available your account information when you make a subsequent purchase.
Other cookies on the Site are used to facilitate your use of different features such as Google Maps to find the location of our store, to post information about our products on social media and complete the payment for your purchase when you check out and pay for your purchase.
Ikou Third-Party Analytics
You may adjust your browser settings to reject digital markers, including cookies. Disabling cookies when you visit our website may impact on your browsing experience. Please consult your browser’s Help Menu for instructions.
How We Safeguard Your Personal Information
Ikou protects the information We collect on servers in a controlled, secure environment. We maintain safeguards to defend against unauthorized access, use, modification and disclosure of this data.
We use industry-standard SSL encryption when communicating your data.
However, no data transmission over the Internet or a wireless network can be guaranteed to be 100 percent secure. While We strive to protect your personal information, there are security and privacy limitations of the Internet that are beyond our control. Information and data may be viewed or tampered with in transit by a third party, despite best efforts.
Your Rights Related to your Personal Information
Please contact us at (905) 475-7555 if you wish to exercise any of the following rights with respect to your personal information that We have collected about you from your use of the Site:
• access or correct your information
• delete your information. Please note that it may not be possible for Us to do this in certain cases where, for example, Ikou is subject to legal requirements for the retention of your personal information
• make an inquiry related to how Ikou manages your information
• make a complaint about how Ikou manages your information